1. How can I cancel my order?
You can cancel your order by writing to us at info@thehoneyshopindia.com.
However the order cannot be cancelled after it has been dispatched.
2. How will I get refund for cancelled order?
For refund contact our support team at info@thehoneyshopindia.com. Our
executive will initiate the refund process.
3. How can I modify the order after it is confirm?
You can write to us as info@thehoneyshopindia.com. The order cannot be
modified after it has been dispatched.
4. How can I give feedback for your product?
We would love to hear from you. For feedback you can write to us at
info@thehoneyshopindia.com. You can also write review about individual
product at its review section.
5. How can I get in touch with customer support?
You can call us on +919860509061. You can also mail us on
info@thehoneyshopindia.com
6. How will I get the refund on cancellation or modification for order?
Once your order is cancelled or modified refund will be initiated by our executive through online mode. Your balance amount will be refunded to your bank account from which payment was received within 15 working days from cancellation or modification of order.
7. How much time it takes for order delivery?
We will dispatch your order within 24 hours from the confirmation. The delivery
time depends on your location.
8. Can I place order over the phone?
Yes. You can send your order through whatsapp on our whatsapp number,
+918530406153. We will provide you payment options. After making the
payment you order will be confirm and dispatched. Dispatch details will be
provided to you on the same whatsapp number from which you contacted.
9. Can I track my order?
Yes, as soon as your order is dispatched you will get an email which includes
the L.R number and name of courier through which your goods are
dispatched. You can either track your order from the website of courier
company or mail us on info@thehoneyshopindia.com
10. Can I modify order after I have placed it?
After the order is confirm it cannot be modified. However if immediately E-mail
is sent to our customer care at info@thehoneyshopindia.com and if the order
is not dispatched as yet we can make necessary changes.
11. Do I get confirmation on placing order?
Yes, after you place an order and your payment is successful you will get an
confirmation mail on your E-mail address. This E-mail will details of your
order.